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Manulife Hong Kong and Macau has recently identified fraudulent emails impersonating our company. The sender shown in these emails is: 香港MAFIEL <mafiel.sunwg-warpservices.co.za@shared1.ccsend.com>. Please note that these emails and their contents were not issued by Manulife.

The emails claim that a “premium recalculation has been completed” and that a credit balance is available for withdrawal. Recipients are asked to select a payment method via an online platform within 12 hours, failing which the amount will become invalid.

If you receive such emails, please do not click on any links or provide any personal or financial information, and delete the email immediately.

We have also observed similar fraudulent attempts through SMS. Please be cautious of suspicious SMS messages. Manulife will only send SMS to Hong Kong mobile numbers using a Registered SMS Sender ID that begins with "#Manulife." If you receive any SMS or links that appear suspicious or claim to be from Manulife, please do not reply, click, or open any links within the message.

Manulife would like to clarify that we will never request customers to provide credit card details or any sensitive personal information via email, SMS or embedded links, nor will we arrange any time-limited payment or collection requests through such means.

If you have any questions, please contact us at (852) 2108 1188 (Hong Kong) or (853) 8398 0383 (Macau), or email service_hk@manulife.com (for Hong Kong and Macau) for assistance.

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Security Alert:
Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife.

Please be cautious of fraudulent SMS messages. Manulife will only send SMS to Hong Kong mobile numbers using a Registered SMS Sender ID that begins with "#Manulife."
If you receive any suspicious SMS or links that appear to be from Manulife, please do not reply, click, or open any links within the message. Please click here to learn more.

Manulife and its agents do not conduct any unsolicited calls related to Manulife MPF products. Regarding MPF cold calls, please click here. Besides, Manulife and its agents would not invite or claim to assist clients to withdraw accrued benefits from MPF accounts.  If you receive suspicious calls from any individuals impersonating “Manulife”, claiming to assist in withdrawing accrued benefits from MPF accounts, please do not provide any personal information and/ or MPF account information to suspicious individuals.

Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly. Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

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Build up your fortune after retirement

Does relying on retirement savings without investing make it easy to go over budget in the long run? 

The average life expectancy in Hong Kong is steadily increasing, your wealth/assets may need to pay for decades of living expenses to come

It is difficult to keep up with inflation by relying on savings alone. Your wealth/assets need to grow in order to cope with rising prices.

The older you get and the more prone to sickness you are, the higher the chance that your medical bills will increase and affect your budget.

Does MPF provide post-retirement investment solutions to help you maintain financial stability?

At the age of 65, a fair amount of people may withdraw their MPF funds and place them in the bank for fixed deposits, thinking that investments after retirement should be stable. However, MPF is not just a tool for you to accumulate wealth before retirement. You can continue to invest in MPF according to your personal risk tolerance for capital appreciation and keep earning interest post-retirement!

 

Manulife has always been committed to creating simple post-retirement investment solutions for you to keep growing your retirement reserves:

Provide different fund options so that you can diversify your investment in global markets and automatically reduces risks as you age, allowing you to meet your personal needs flexibly.

Set up a standing instruction to withdraw a speci­fied amount on monthly/quarterly basis as an alternative source of lifelong retirement income.

Continue your investments on the MPF platform post-retirement, so to avoid the investment window period when switching platforms or the handling fees incurred when switching to funds other than MPF, saving money just like that!

Watch the video for some case studies!

Contact our MPF agents now to learn more! 


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